Rules & Regs Appendix A B C
Appendix A, B, and C
Appendix A – Citable Infractions and Associated Penalties
With Reference to Applicable Rules Penalty
Appendix B Rules Enforcement
➢ Notices of any violation will be sent to both Subscribers and their responsible Participant and/or
Office Manager. A violation must be corrected within two (2) calendar days of notice of violation
unless otherwise specified. Receipt of notice is presumed to be the sooner of three (3) calendar days
after mailing or one (1) calendar day after email or facsimile transmission. Failure to correct a noted
violation within the two (2) day time period allotted will result in a new violation for the uncorrected
violation with the associated fine for that level of violation. Failure to correct a violation within the
two (2) day correction period may also subject a non-conforming listing to removal by the MLS from
active display. New violations may be issued for any remaining uncorrected violations until the
violations are corrected or the maximum fine is reached as set forth below.
➢ Staff issues a citation for a specified MLS Rules violation, per incident.
➢ Uncured violations will result in an escalating fine, doubling until the NAR limit is reached. Such
amounts are cumulative, with each escalation adding to the total amount due.
➢ The Participant/Subscriber has 25 days to pay the fine or 15 days to file a challenge.
➢ If the fine is not paid within the 25-day period, staff will issue a 10-day notice informing the
Participant/ Subscriber that nonpayment by the end of those 10 days will result in suspension of MLS
service.
➢ For each 3rd violation a $200 administrative fee will be charged.
➢ If a hearing panel finds that there was a violation of the MLS Rules, in addition to any fines or
disciplinary action, a $250 administrative fee will be charged.
MLSListings MLS Rules Page 63
➢ Violations will be assessed over a 12 month cycle.
➢ Fines may not exceed the NAR limit for a single incident.
➢ Ethics violations will be referred to the appropriate Association.
➢ The MLS Committee and/or the Board of Directors reserves the right, at its discretion, to charge a
Participant or Subscriber with rules violations by virtue of the hearing process, including the
possibility of additional fees or fines, suspension or expulsion, rather than utilizing the citation
process. Thus, the above fines may not be all inclusive. Any Participant or Subscriber who
accumulates in excess of 3 (three) administrative sanctions in one calendar year, unless otherwise
specified, shall be required to attend a hearing for their actions and potential violations of MLS rules.
Additionally, the responsible Participant is required to attend any such hearing of a Subscriber.
➢ Reporting of violations will remain confidential. When requested by a complainant, the MLS shall
provide a process for processing reports of violations without revealing the complainant’s identity. If
the matter is forwarded to hearing, then the MLS Committee, Grievance Committee, MLS staff or
other representative must serve as the complainant when the original complainant does not consent to
participating in the process or the disclosure of his or her name.
Appendix C – Authorized Providers
Monterey County Association of REALTORS®
San Benito County Association of REALTORS®
San Mateo County Association of REALTORS®
Santa Clara County Association of REALTORS®
Santa Cruz County Association of REALTORS®
Silicon Valley Association of REALTORS®
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