User-Specific Info Now Available on Pro Support Community After Sign-on

The Pro Support Community now hosts user specific information and material, enabling subscribers to view their Support Case status, or view subscriber-only videos, for instance.
When legacy Pro Site users click on the “Pro Support” tab at the upper right corner after logging in, it will open a new tab displaying the Pro Support Community page with user specific content. 
 
Entry Point on Legacy Pro Site

 
Pro Support Community Page with User Specific Content

 
 
When new, mobile-ready Pro Dashboard users click on the "Support > Pro Support Community" tab in top navigation, or the "Pro Support" link in the Quick Action Bar after logging in, it will also open a new tab displaying the same Pro Support Community page with user specific content.
 
Entry Points on New Pro Dashboard

 

 
**Note: When legacy Pro users click on the "Pro Support" tab at the upper right corner on the pre-login page, it will still open a new tab with https://support.mlslistings.com/s/. It is the same user experience as before. 

If a Subscriber accesses the Pro Support Community without having logged in, they will not see their user-specific content until after signing in at the top-right of the Pro Support Community Page. 
 
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Announcements/News